Terms & Conditions

By purchasing from this web site or indeed our company; the customer therein agrees with, and understands that their purchase will be dealt with under the Terms & Conditions of Stevenson Jewellers. In the event of disputes arising, the Terms & Conditions of our organisation will prevail.

 

Stevenson Jewellers reserves the right to change prices, product details and specifications at any point and without prior notification being given to customers. All information provided regarding products are correct as at the date of public release. Stevenson Jewellers does not accept liability for information sourced from our company, which is misrepresented.

 

All prices quoted on this web site and indeed by our company are in GBP (£). Furthermore all orders will be processed and must be paid for in GBP (£), regardless of the customers country of residence. Every order placed with our company is subject to a carriage fee as defined on our “Delivery” page.  Products ordered from our company will not be released, and will remain under the ownership of Stevenson Jewellers until payment is made in full to our company.

 

At all times Stevenson Jewellers endeavours to deliver orders within the specified time as described on our “Delivery” page. However due to eventual external factors timely delivery cannot always be promised. Stevenson Jewellers accepts no liability for loss or damage of any nature, caused or contributed to by the failure to deliver goods within the specified period. If an issue arises and delivery cannot be promised for any reason, the customer will be informed within 5 days of the order’s receipt date. 

 

Goods sold by Stevenson Jewellers are hallmarked as a quality guarantee. In the event of any purchase not being presented with a hallmark, we must be notified within 14 days of receipt. No liability is accepted by Stevenson Jewellers for damage or injury resulting from the incorrect wear of goods, or caused by altered or resized goods after the date of receiving the item from our company.

 

Stevenson Jewellers will replace items damaged during transit at no cost to the customer, providing we receive written notification of this within 10 days of the delivery date.

 

It is important for our customers to understand that product colours displayed on this web site may not fully represent the true colour or lustre of jewellery items, due to the differences in screen settings and configuration such as colour, contrast, brightness, etc. Stevenson Jewellers accepts no liability for colour differences resulting from online purchases.